Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account and set up your profile
• Complete forms on our platform
• Provide verification information (for provider accounts)
• Post content or send messages through our platform
• Make purchases or transactions
• Contact customer support
• Participate in surveys, contests, or promotions

This information may include:

• Identity information (name, username, date of birth, etc.)
• Contact information (email address, phone number, address)
• Profile information (photos, bio, professional qualifications)
• Payment and transaction information
• Communications with other users
• Customer support communications

1.2 Information We Collect Automatically

When you use our platform, we automatically collect certain information, including:

• Device information (IP address, device type, operating system, browser type)
• Usage information (interactions with the platform, content viewed, search queries)
• Location information (general location based on IP address or more precise location if you grant permission)
• Log information (access times, pages viewed, referral URLs)
• Cookie data and similar tracking technologies (as explained in Section 6)

1.3 Information From Third Parties

We may receive information about you from third parties, including:

• Business partners (for joint promotions or offerings)
• Payment processors
• Other users (through reviews, reports, or referrals)
• Social media platforms (if you connect such accounts to our service)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including:
  • Creating and managing your account
  • Processing transactions and managing tokens
  • Connecting clients with providers based on preferences and location
  • Enabling communication between users
  • Delivering personalized content and recommendations
• Ensure safety and security, including:
  • Verifying provider identities and qualifications
  • Detecting and preventing fraud, spam, abuse, and security incidents
  • Enforcing our Terms of Service and platform policies
  • Protecting the rights and safety of users and third parties
• Communicate with you, including:
  • Sending service-related notifications and updates
  • Responding to your inquiries and support requests
  • Sending marketing communications (subject to your preferences)
  • Providing information about features, services, and updates
• Research and development, including:
  • Analyzing usage patterns and trends
  • Testing and developing new features
  • Improving user experience and platform functionality
  • Conducting surveys and gathering feedback
• Legal compliance, including:
  • Meeting legal obligations and regulatory requirements
  • Resolving disputes
  • Enforcing agreements
  • Responding to legal requests from authorities

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Other Users

When you use the OnlyRub platform, certain information is shared with other users:

• Profile information (name, photo, bio, qualifications)
• Posted content and service listings
• Reviews and ratings you provide or receive
• Messages you send to other users

3.2 With Service Providers

We share information with third-party vendors, consultants, and service providers who perform services on our behalf, including:

• Payment processors
• Cloud storage providers
• Customer support services
• Analytics providers
• Email and communication services
• Identity verification services

3.3 For Legal Reasons

We may share information if we believe it is necessary to:

• Comply with applicable laws, regulations, or legal process
• Respond to lawful requests from public and government authorities
• Enforce our Terms of Service and other agreements
• Protect our rights, privacy, safety, or property, or that of our users or others
• Detect, prevent, or address fraud, security, or technical issues

3.4 In Connection with Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, in which case the acquiring entity may continue to use your information as set forth in this Privacy Policy.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

3.6 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

4. Data Storage and Security

4.1 Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we may retain certain information as required by law or for legitimate business purposes.

4.2 Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of sensitive information
• Secure storage of user data
• Regular security assessments
• Access controls and authentication systems
• Monitoring for suspicious activities

4.3 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other breach of security.

5. Your Privacy Choices and Rights

5.1 Account Information

You can update, correct, or delete certain account information at any time by logging into your account settings. If you cannot update certain information within your account, please contact us for assistance.

5.2 Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by updating your notification preferences in your account settings. Please note that even if you opt out, we may still send you non-promotional messages, such as service-related communications.

5.3 Location Information

You can control location permissions through your device settings. However, if you restrict these permissions, certain features of our platform may not be available to you.

5.4 Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Data portability (receiving a copy of your data)
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in Section 10. Please note that some requests may be subject to verification of your identity and certain legal limitations.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. We use cookies and similar tracking technologies to understand how you interact with our platform and to improve your experience.

6.2 Types of Cookies We Use

• Essential cookies: Necessary for the platform to function properly.
• Preference cookies: Remember your settings and preferences.
• Analytics cookies: Help us understand how users interact with our platform.
• Marketing cookies: Used to deliver relevant advertisements and track their effectiveness.

6.3 Your Cookie Choices

Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. Please note that if you choose to decline cookies, some features of our platform may not function properly.

6.4 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret Do Not Track signals, our platform does not currently respond to Do Not Track signals.

7. International Data Transfers

We operate globally and may transfer your information to countries other than where you reside. These countries may have different data protection laws than your country. By using our platform, you consent to the transfer of your information to countries where OnlyRub operates, including the United States.

When we transfer personal information outside of your jurisdiction, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that it is treated in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the platform after the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Contact: Please use our support form to submit any privacy-related inquiries
• Address: NEWTON Technologies, a.s. Lomnického 1705/9, 140 00 Praha 4-Nusle, Czechia

We will respond to your inquiry as soon as reasonably possible.